How to reset an electricity meter’s arrears trip: Popular solutions and practical guides for the entire network
Recently, the issue of electricity meters tripping due to arrears has become a hot topic across the Internet. Especially during the peak electricity consumption period in summer, many households have experienced power outages due to failure to pay bills in time. This article will combine the hot discussions in the past 10 days to provide you withHow to reset the meter’s default trip, and attached with structured data comparison to help you solve the problem quickly.
1. Common reasons for meter tripping due to arrears
According to power company announcements and user feedback, overdue tripping is usually caused by the following reasons:
| Reason type | Proportion | Typical performance |
|---|---|---|
| Insufficient account balance | 78% | The meter screen displays "arrears" or "ERR-04" |
| Prepaid meter balance depleted | 15% | The meter automatically cuts off power and the red light is always on |
| The system delayed and did not update the payment | 7% | Paid but still showing arrears status |
2. 4-step reset operation process (applicable to most smart meters)
According to the latest technical documents of State Grid and effective methods measured by users:
1.Confirm payment is successful: Confirm that the payment has been credited through the electricity APP/SMS message (usually takes 5-30 minutes)
2.Find the reset button: The yellow/blue button is visible on the right side or below the meter (see the table below for the location of different models)
| Meter model | reset button position | Pressing time |
|---|---|---|
| DDZY71 | Inside the right protective cover | 3 seconds |
| DDSY23 | groove below | 5 seconds |
| Smart IoT meter | Sensing area next to LCD screen | Swipe card to activate |
3.Perform reset operation: Press and hold the reset button with an insulator until the indicator light flashes (usually 3-15 seconds)
4.Verify power is restored: Observe that the meter screen displays "remaining amount" and the green light flashes
3. Methods for handling special situations
Based on the issues discussed in the high-frequency discussion on Weibo Chaohua #电meter fail#:
•vintage mechanical watch: Electrical personnel are required for on-site operation (95598 can dispatch orders urgently)
•Remote expense control form: After payment, send "RESET" to the designated number (numbers vary from place to place)
•Continuous tripping: The meter may be faulty and you need to contact the power supply bureau for replacement (within the free maintenance period)
4. 3 tips to prevent tripping due to arrears
| method | Implementation steps | effectiveness |
|---|---|---|
| automatic payment | Bind bank card to set balance reminder | Reduce arrears by 90% |
| Balance warning | Set a low balance reminder on the electricity APP | 24 hours advance notice |
| Reserve stored value | Pre-deposit more than 200 yuan for electricity bill | Dealing with system delays |
5. The latest convenience policies of various provinces and cities (data as of 2023)
Many places have launched uninterrupted power supply services:
| area | grace period | special policy |
|---|---|---|
| Shanghai | 72 hours | No tripping is performed at night |
| Guangzhou | 48 hours | Heavy rain weather extended to 5 days |
| Chengdu | 24 hours | Exclusive reminder for elderly users |
Kind tips:If you still cannot reset according to the above method, please call the 95598 power service hotline immediately. Due to recent system upgrades, electricity meters in some areas need to remotely synchronize data before power can be restored.
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